[ajug-jobs] Product Consultant

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A new job has been added:

Job ID:               1045
Job Title:            Product Consultant
Location:             Atlanta - Perimeter Area
Business Name:        Jacada, Inc.
Email:        cherylward at jacada.com

Job Description:
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The Product Consultant works with clients to develop and implement their call center solutions to support the client’s business requirements. This consultant will be working on the project's complete life cycle, following approved life-cycle methodologies, including requirements gathering, system design, development, QA, production, and deployment.   Familiar with standard concepts, practices, and procedures required to implement Jacada products.  Relies on experience and judgment to plan and accomplish goals.  A degree of creativity and latitude is required.

Reports to:

·	Consulting Manager or Professional Services Director

Level of Experience:

·	Mid-level consultant with 2-4 years of overall experience. 

Travel Requirements:

·	This position travels an average of 75% of the time (usually Monday through Thursday) to client sites in North America. International travel is available, if interested, but not required.

Technical Skills Required: 

·	2+ years of Java development experience or 1+ years of C# development experience
·	HTML, ASP, JSP, WebServices programming highly desirable
·	Prior experience with J2EE Middleware (highly prefer BEA WebLogic) and developing within a J2EE framework. IBM Websphere knowledge a plus.
·	Working knowledge of MS-Word, Excel, Visio or other desktop productivity applications.
·	Call Center experience is a big plus 
·	Big 4 experience would also be a huge plus 

Business Skills Required: 

·	Work Skills and Habits – A high-energy individual who is able to simultaneously manage multiple project activities. 
·	Attention to Detail – Ability to undertake detailed project activities with accuracy and reliability.
·	Communication skills – Ability to effectively communicate ideas and concepts to other team members including both Customer and Jacada representatives.
·	Team Work – Ability to interface and work cooperatively with teammates, customers and third-party service providers.
·	Problem Solving Skills – Ability to resolve customer problems with diplomacy, either directly or with the team’s assistance.

Education:

·	Bachelor’s degree or equivalent work experience 


Job Restrictions:
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This job was posted on: 2007-01-23

For more information, please visit: http://www.ajug.org/ajugjobs/showJobDetail.do?id=1045